socialrank

How To Measure Partnerships using SocialRank

We often refer to SocialRank as a blank canvas because of the endless ways our clients use the product. One of the popular use cases we’ve seen is for measuring partnerships.

If you’re looking to measure partnerships you have with an influencer, another brand, or even just looking to compare your own accounts follow the below instructions.

Step 1: Run both your account and the partner account. (Unless you have access to both accounts, you’ll need SocialRank Market Intel, which allows you to run any account.)

*pro tip: you can also set filters to analyze specific data points, ie: to track followers you’ve gained in New York you can run a search for it using the Location filter.

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Step 2: Using the Compare Accounts & Lists filter, look at the view for followers in common between the two accounts and save list as ‘@account + @partner_account overlap MM/DD/YY’

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Step 3: Set a timeline for tracking changes, i.e weekly / monthly. Then refresh each account and repeat Step 2.

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Step 4: Click on one of the lists to go into that view and then using the Compare Accounts & Lists filter again select the other list. You can then select the option to see which users you’ve gained.

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SocialRank allows you to not just see how many followers you’ve gained but also delve deeper into exactly who these followers are. Whether it’s tracking data points such as location, verification, or specific topics the audience is talking about; you can get a lot of useful insight.

As always, hit us up at hi@socialrank.com if you have any questions, comments, requests, jokes, concerns – we want to hear it all!

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Auto-Fill on Account Search for Market Intel

We recently released the Market Intel auto-fill update for both Twitter and Instagram. It’s pretty much exactly what it sounds like. Now when you begin to enter a handle, we will automatically begin loading suggestions for what you could be looking for. This is similar to the search tab experience on Instagram and Facebook.

 

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This has been a major request amongst our clients, and it makes for a better user experience. If you have any suggestions to make your SocialRank experience better, hit us up at hi@socialrank.com – we want to hear it all!

 

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Set Custom Date Range for Activity Filter

We’ve had a lot of of our users request the ability to set a date range for activity filter, and recently we released a feature update that allows you to do just that.

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All you have to do is click on the Activity Filter and select the option ‘Custom.’ This will open a prompt that will allow you to choose how far back you want to run the search for. For example if you want to see data for two weeks enter the number 14 in the popup window.

This is especially useful when you want to get very specific in your searches. For instance if you wanted to see who were active during the holidays you can set the date range for that month or week.

As always, hit us up at hi@socialrank.com if you have any questions, comments, requests, jokes, concerns – we want to hear it all!

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How to Get The Most Out of Account Summary Feature

When we think of SocialRank, we picture a blank canvas. There is so much you can do, and so the use cases are endless.

One of our most used feature is Account Summary.  SocialRank provides very granular data, but with Account Summary you get to see a snapshot of all your followers or a search query you’ve made. Data points include: Follower Activity, Follower Distribution, Top Follower Locations, Popular bio words, Popular words in posts, and Popular hashtags in posts, Popular cashtags and Popular emojis.

What’s great about Account Summary is that as you refresh and add different filters, the data updates for that audience. For example, if you’re Daniel Wellington and you enter a Bio Keyword search for ‘blogger,’ the macro data in Account Summary will reflect that specific demographic. This becomes very insightful and useful as you try to learn more about specific segmented audiences. Another way to use Account Summary is with a saved List. This will allow you to curate exactly who you’d like the macro level data on.

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It becomes really interesting once you try out different queries; this is where you can get creative and as specific as you want. For instance, in the above example when you’re looking at the number of people that are bloggers following you, you can see exactly what percentage of them are active, and what content they’re talking about. This will help you be smarter in your approach to build a relationship, resulting in more engagement and activity with that audience.  

There are tons of ways you can use this feature; let us know how you’re using it! If there’s a data point we currently don’t have that would be interesting or useful for you, let us know that too. Hit us up at hi@socialrank.com with your requests and feedback!

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Find Your Most Loyal Followers

Brand loyalty is often hard to determine on social media. A good place to start are your oldest followers. These are the people that followed you from the beginning; through your good posts and bad.

Using SocialRank’s Chronological (Oldest First) sorting option you can find your most loyal followers. The Chronological (Oldest First) sorting option shows users in the order of your oldest to newest followers.

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A lot brands find this feature useful for loyalty programs or product giveaways. For example, if Nike wanted to give out new sneakers to select followers, they could use the Chronological (Oldest First) sorting option to find their most loyal followers and reward them. This creates really authentic social engagement with a brand’s audience.

As always, hit us up at hi@socialrank.com if you have any questions, comments, requests, jokes, concerns – we want to hear it all!

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Find Your Biggest Followers That Have Engaged With You

You have your most valuable followers and your most engaged followers, but what if you wanted to know which of your biggest followers have also engaged with you?

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Using the SocialRank ‘Best Follower’ sorting option you can easily view your followers in order of value plus engagement. On Twitter it looks at the engagement with your tweets in the past 14 days, and on Instagram it looks at the engagement with your photos in the past 45 days.

Best Follower is a combination of the Most Valuable and Most Engaged sorting options. Most Engaged is based on Retweets, Replies, Mentions on Twitter and Likes, Comments, Tags on Instagram. Most Valuable is based on total followers, following/follower ratio and total engagement. Best Follower essentially takes all these factors into account.

This is especially useful for brands that want to look at both value and engagement at once. For example, let’s say a celebrity with 20M followers has retweeted a brand once or twice, they may not show up on the brands Most Engaged view (at least not until a few pages in,) because there are super fans that are constantly engaging. However, with Best Follower sorting, the celebrity would be pushed up on the list based on their value plus engagement.

As always, hit us up at hi@socialrank.com if you have any questions, comments, requests, jokes, concerns – we want to hear it all!

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Save DM Campaign Draft

We recently released an update for DM Campaigns on SocialRank. You’re now able to save a DM Campaign as a draft.

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Before this update you had to make sure you had the final draft ready in order to use the DM Campaign feature. Now you can work on your DM Campaign locally on SocialRank and save it as a draft.

 
As always, hit us up at hi@socialrank.com if you have any questions, comments, requests, jokes, concerns – we want to hear it all!

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Scheduled DM Campaign

At SocialRank, we’re constantly thinking of ways to improve our product. Recently, we released an update for DM Campaigns. You are now able to create your DM messaging ahead of time and schedule it to run later.

This is especially useful if you want a DM campaign to run first thing in the morning; now you don’t need to rush and risk making mistakes.  

In order to schedule a DM campaign, simply click on Schedule (optional): – and select the date and time.

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Stay tuned for upcoming posts on a lot of the changes we recently pushed. As always, hit us up at hi@socialrank.com if you have any questions, comments, requests, jokes, concerns – we want to hear it all!

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Account Summary Is Back

That awkward moment when a feature is used so much that it crashes the system. And so, we temporarily removed the Account Summary feature in order to work on making it better and faster than before.

SocialRank provides very granular data, but with Account Summary you get to see a snapshot of all your followers or a search query you’ve made. Data points include: Follower Activity, Follower Distribution, Top Follower Locations, Popular bio words, Popular words in posts, and Popular hashtags in posts.

We’ve brought it back and also added two new data points – popular cashtags and popular emojis.

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If there’s a data point we currently don’t have that would be interesting or useful for you, let us know. Hit us up at hi@socialrank.com with your requests and feedback!