socialrank

State vs. Country Account Summary View

One of the most popular features on SocialRank is the Account Summary view. This lets you see the macro data to get a better understanding of your audience. One of the data points included in the Account Summary is called Top Follower Location that shows where your followers are located.

Screen Shot 2017-04-19 at 4.12.43 PM

Until now, we have shown just the State view (i.e. New York, London, Rio, etc). But with this update you can see both State view as well as toggle to Country view. This also includes the ability to see the percentage of “Other” (i.e. not one of the top locations).

Screen Shot 2017-04-19 at 4.12.51 PM

This is just another way to segment audiences and help get some useful insight into them.

As always, hit us up at [email protected] if you have any questions, comments, requests, jokes, concerns – we want to hear it all!

socialrank

New Filter: Device / Source

At SocialRank we are always looking for ways to make it easier to find the right people that you are looking for in your audience. We have built out filtering options ranging from Bio keyword, Location, # of Followers and more that will allow you to easily segment your audience.

Screen Shot 2017-04-05 at 1.26.53 PM

We just released a new filter called Device / Source that allows you to segment accounts on Twitter based on where the content of their tweets come from. The options are iOS, Android, Instagram, Facebook, TweetDeck, Hootsuite, BlackBerry, Windows, Samsung Mobile, LinkedIn, Spotify, Tumblr, and Foursquare. This can be very useful when looking for followers that use a certain device or network.

As always, hit us up at [email protected] if you have any questions, comments, requests, jokes, concerns – we want to hear it all!

socialrank

“Save and Export” is Now “Actions”

We recently changed the Save and Export button into the Action button. Over the past year we’ve added a number of “actions” you can take with your audience once you find the right person or people, and so the label of “Save and Export” didn’t make much sense anymore.

Screen Shot 2017-03-29 at 10.42.13 AM

In Actions you can find the older staples like Exporting to CSV and Saving Search Queries. We’ve add things like Exporting to PDF, Creating Lists, and DM Campaigns. We have new things in the work, like Find Similar Profiles and Exporting to Twitter Lists.

As always, hit us up at [email protected] if you have any questions, comments, requests, jokes, concerns – we want to hear it all!

socialrank

Your SocialRank Personal Profile Card

We recently pushed the ability to see your own profile card as the first result in your SocialRank report. Till now, SocialRank focused on just your followers / audience / community, but now we’ve added the ability to see how you look in the system.

Screen Shot 2017-03-22 at 11.17.32 PM

The profile card is comprised of basic information like Name, Handle, Number of Followers, Following, Tweets/Posts, Bio, Location, URL in bio, Average retweets (for Twitter) or comments (for Instagram) per tweet or post, Average Likes per tweet or post, Profanity level, Age of Account (if Twitter), Most Popular Posts (if Instagram) and Most Used Words, Hashtags and Emojis (with # count).

Screen Shot 2017-03-22 at 11.17.39 PM

This provides an insightful snapshot of your account. We are looking to build out this feature with more useful information, so feel free to send us suggestions of things to add.

As always, hit us up at [email protected] if you have any questions, comments, requests, jokes, concerns – we want to hear it all!

New Sorting Option: Engagement

Last week we released a new feature in the profile card called Average Engagement Per Post. This metric looks at the engagement level each individual account gets from their audience (over their last 200 tweets on Twitter and 66 photos on Instagram). Now we’ve added the ability to sort your followers by this metric.

Screen Shot 2017-02-06 at 11.50.22 PM

 

On Twitter you can rearrange your followers by Average Retweets or Average Likes (from highest to lowest).

 

Screen Shot 2017-02-15 at 9.26.19 AM

 

On Instagram you can rearrange your followers by Average Comments or Average Likes (also highest to lowest).

 

Screen Shot 2017-02-15 at 9.27.33 AM

 

It is a really useful metric to sort by — understanding which of your followers get the most engagement.

As always, hit us up at [email protected] if you have any questions, comments, requests, jokes, concerns – we want to hear it all!

socialrank

Average Engagement Per Post

You will begin to see a new feature in the profile card this week called Average Engagement Per Post. This feature provides insight into engagement your followers receive from their audience.

 

Screen Shot 2017-02-06 at 11.50.22 PM

On Twitter, we show you the average ‘Retweets per post’ and average ‘Likes per post’. We take  the last 200 tweets per follower and average the total engagement across them.

Screen Shot 2017-02-06 at 11.52.17 PM

On Instagram we show you the average ‘Comments per post’ and average ‘Likes per post’. We take the last 66 photos per follower and average the total engagement across them.

This number varies each time you refresh your account and the accounts that follow you have tweeted and received engagement.

We plan to offer a sorting option to rearrange your followers based on highest averages of comments/Retweets and Likes. Also in the near future, we will include this data into how we calculate the ‘Most Valuable’ sorting option.

As always, hit us up at [email protected] if you have any questions, comments, requests, jokes, concerns – we want to hear it all!

socialrank

Account Summary Is Back

That awkward moment when a feature is used so much that it crashes the system. And so, we temporarily removed the Account Summary feature in order to work on making it better and faster than before.

SocialRank provides very granular data, but with Account Summary you get to see a snapshot of all your followers or a search query you’ve made. Data points include: Follower Activity, Follower Distribution, Top Follower Locations, Popular bio words, Popular words in posts, and Popular hashtags in posts.

We’ve brought it back and also added two new data points – popular cashtags and popular emojis.

screen-shot-2016-09-27-at-11-59-16-am
If there’s a data point we currently don’t have that would be interesting or useful for you, let us know. Hit us up at [email protected] with your requests and feedback!

socialrank

Create A List Using Your Own CSV On SocialRank

We just pushed a new feature to SocialRank that lets you create a list using your own CSV file. This has been frequently requested and we are excited to add it under SocialRank’s Premium features.

Screen Shot 2016-06-26 at 1.13.30 AM

First you need to click the ‘Lists’ filter (or find it under Save & Export) and then click ‘Create A New List’. Enter a name for your list and then choose ‘Import Twitter / Instagram handles from CSV file.’

Screen Shot 2016-06-26 at 1.12.06 AMScreen Shot 2016-06-26 at 1.12.46 AM

Then simply attach the CSV file. Be sure to attach a single column CSV file with no header column and case-sensitive @handles only. It will take a few minutes depending on the size of list, but once you upload it you will now have a list based on your CSV.

As always, hit us up at [email protected] if you have any questions, comments, requests, jokes, concerns – we want to hear it all!

socialrank

Word Search On Instagram

One of the most popular filters on SocialRank for Twitter is the word search. As of today we’ve added the same functionality to Instagram. You can now search your audience on Instagram for certain words they use (on top of hashtags they use).

Screen Shot 2016-06-21 at 12.47.47 PM

This is useful for finding followers who have included  certain words in their Instagram posts. This gives you some important context that is missing when using only the bio keyword search.

Screen Shot 2016-06-21 at 12.48.02 PM

For example, if I’m looking for dog lovers to invite to an event in NYC, I want to find all of my followers on Instagram that have used the word “dog” in their posts. I can easily search which of my followers are talking about dogs.

Screen Shot 2016-06-21 at 12.48.59 PM

You can enter multiple words and either look for them as “Search for any words” (the equivalent of looking for X OR Y OR Z) or “Search for all words” (the equivalent of looking for X AND Y AND Z).

Screen Shot 2016-06-21 at 12.49.11 PM

There are a lot of amazing things you can do with your audience once you find the right people. The Word Filter helps you better segment and find them.

As always, hit us up at [email protected] if you have any questions, comments, requests, jokes, concerns – we want to hear it all!

socialrank

Account Privacy Filter for Twitter

We try to keep feature parity across the SocialRank for Twitter and Instagram products. One feature that has been on Instagram (and not Twitter) for the past year has been the Account Privacy filter. As of today, we’ve added this filter to Twitter as well.

Screen Shot 2016-06-02 at 11.41.11 AM

SocialRank’s main goal is to help you identify, segment and do things with your audience – so filters that help you find the right people more easily are the type of tools we want to empower you with. Simply put, this filter let’s you look at just public or private accounts that follow you. Naturally, the content of the private accounts are rightfully not available. The main use case here is if you are a brand looking for people to invite to an event, seed a product to or some other public facing gesture; picking followers that have their settings on public will net more public discussion than private ones.

As always, hit us up at [email protected] if you have any questions, comments, requests, jokes, concerns – we want to hear it all!