socialrank

Create A List Using Your Own CSV On SocialRank

We just pushed a new feature to SocialRank that lets you create a list using your own CSV file. This has been frequently requested and we are excited to add it under SocialRank’s Premium features.

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First you need to click the ‘Lists’ filter (or find it under Save & Export) and then click ‘Create A New List’. Enter a name for your list and then choose ‘Import Twitter / Instagram handles from CSV file.’

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Then simply attach the CSV file. Be sure to attach a single column CSV file with no header column and case-sensitive @handles only. It will take a few minutes depending on the size of list, but once you upload it you will now have a list based on your CSV.

As always, hit us up at [email protected] if you have any questions, comments, requests, jokes, concerns – we want to hear it all!

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Word Search On Instagram

One of the most popular filters on SocialRank for Twitter is the word search. As of today we’ve added the same functionality to Instagram. You can now search your audience on Instagram for certain words they use (on top of hashtags they use).

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This is useful for finding followers who have included  certain words in their Instagram posts. This gives you some important context that is missing when using only the bio keyword search.

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For example, if I’m looking for dog lovers to invite to an event in NYC, I want to find all of my followers on Instagram that have used the word “dog” in their posts. I can easily search which of my followers are talking about dogs.

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You can enter multiple words and either look for them as “Search for any words” (the equivalent of looking for X OR Y OR Z) or “Search for all words” (the equivalent of looking for X AND Y AND Z).

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There are a lot of amazing things you can do with your audience once you find the right people. The Word Filter helps you better segment and find them.

As always, hit us up at [email protected] if you have any questions, comments, requests, jokes, concerns – we want to hear it all!

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Account Privacy Filter for Twitter

We try to keep feature parity across the SocialRank for Twitter and Instagram products. One feature that has been on Instagram (and not Twitter) for the past year has been the Account Privacy filter. As of today, we’ve added this filter to Twitter as well.

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SocialRank’s main goal is to help you identify, segment and do things with your audience – so filters that help you find the right people more easily are the type of tools we want to empower you with. Simply put, this filter let’s you look at just public or private accounts that follow you. Naturally, the content of the private accounts are rightfully not available. The main use case here is if you are a brand looking for people to invite to an event, seed a product to or some other public facing gesture; picking followers that have their settings on public will net more public discussion than private ones.

As always, hit us up at [email protected] if you have any questions, comments, requests, jokes, concerns – we want to hear it all!

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Request Beta Features

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We have been building new filters and product updates at SocialRank for the past few months. When demo’ing the product, potential customers see some of the things in beta that are coming soon. Normally we do this internally but we decided to turn on these “Beta Features” for select users so they can play with them before they are properly released.

There are a few new filters including a Gender Filter (filter by Male or Female), Device Type Filter (what device your follower is using), Language Filter (what language your followers are using), Profanity Filter (filter out people that use profanity in their content) and more. We also have some updates around products like Direct Messaging and displaying a macro view of your account.

All of these new features let you really dig into your followers, segment your audience in new ways and more effectively run campaigns.

If you’d like to request beta features turned on for your account – please email us at [email protected] and we will do our best to give you early access to some of the new stuff that will be rolling out soon.

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Multiple Hashtag Search For Instagram

We’ve pushed a new change for the Hashtag search for Instagram on SocialRank. You can now search for multiple words in the hashtag filter. Before you could only search for one hashtag at a time but now, with the update, you can search for as many hashtags as you want.

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With the new change you have two options: Search for “any words” (default) or search for “all words.”

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“Any words” is the equivalent of putting “OR” between words – the results being accounts that have used one of the hashtags you’ve searched for.

“All words” is the equivalent of putting “AND” between words – the results being accounts that have used all of the hashtags you’ve searched for.

As always, hit us up at [email protected] if you have any questions, comments, requests, jokes, concerns – we want to hear it all!

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Another Location Filter Update

Two weeks back we pushed some updates to the location filter on SocialRank. Today we added another piece to the filter, the ability to search just by where you self-identify (i.e. Location Field) as well as where you have recently posted (i.e Geo-tagged Tweets). This allows you to take a more granular and intelligent approach to finding the right people for local events or location-based rewards.

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All you need to do is click “Show search options” and use the drop down to determine what you would like the results to show.

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As always, hit us up at [email protected] if you have any questions, comments, requests, jokes, concerns – we want to hear it all!

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Location Filter Updates

We just pushed a new update for our location filter that we think you’ll really like.

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First some background, it used to be that if you use the location filter, the results you got didn’t clarify why that person was showing up in said results.

 

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So if you search Los Angeles, whether the person self-identified Los Angeles in their bio or had meta data (i.e. they tweeted or posted from LA) they would show up. The problem is that if you live in New York, travel to Los Angeles and then tweet from there (with location enabled) you would show up in Los Angeles results with no context. You would probably even have New York as your location. This leads to confusion and seemingly incorrect results. There was no context.

 

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The push today makes this a lot more clear. We now give context on why someone shows up in a result. For example, if I’m a presidential candidate looking for followers in Wisconsin to come out to the primary, I definitely want people living there and not just posting from their account on a trip. Now you get the context you need to find the right people for the right things.

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In the future we’ll push more updates, letting you just see self-identified locations vs. recently posted and more.

One last thing, you need to refresh your account to see the changes to the location filter.

As always, hit us up at [email protected] if you have any questions, comments, requests, jokes, concerns – we want to hear it all!

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New Feature Alert: Word + Hashtag Search Filter

Since the new year, we’ve released a bunch of new features at SocialRank with great success. New sorting options, building lists and revamps of the design of SocialRank. While it has been available for a few weeks in the product, we wanted to write up a little bit about a new filter – the Word (and Hashtag) Search filter.

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The Word + Hashtag filter lets you find followers who have included a certain words or hashtags in any of their tweets or posts. This gives you some important context that is missing when using only the bio keyword search.

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For example – I’m a huge New York Knicks fan. I don’t have the word “Knicks” in my bio but I tweet about the Knicks all the time. So if you are looking for followers that talk about a certain topic – using the Word Search filter is the best way to find them.

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Like the Bio Keyword search, you can enter multiple words and either look for them as “Search for any words” (the equivalent of looking for X OR Y OR Z) or “Search for all words” (the equivalent of looking for X AND Y AND Z).

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We also have added something called “Most Used Words and Hashtags” to each profile under the bio information and action items. Here you can see the most common words and hashtags used by that individual follower, along with the frequency that they’ve used it. If you search for a specific word it will show that first in the most used words and hashtags. This can be useful to help understand what a follower is talking about the most.

There are a lot of amazing things you can do with your audience once you find the right people. The Word Filter helps you better segment and find them.

As always, hit us up at [email protected] if you have any questions, comments, requests, jokes, concerns – we want to hear it all!

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Using SocialRank To Build Lists

We like to think of SocialRank, the product, as having three pieces – identifying your followers, segmenting your followers, and then “doing things” with your followers.

We are really good at the first and second part of the equation. The third part, what to do once you find the right people, is something we are focused on improving. Today we are releasing one of the improvements: the ability to build lists on SocialRank.

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Currently we have three things you can do once you find people on SocialRank. You can a) privately communicate via Direct Message, b) Export to a CSV file, and c) Save the Search.

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Lists is not that different than a Saved Search except that you can add and remove results. For example, if you search for people that have the word Engineer in their bio and live in NYC, you may find that you have 18 people who fit that criteria. But if you don’t like a result, for whatever reason, in Saved Searches there is nothing you can do. In Lists, however, you can add and remove individual results (by checking and unchecking).

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Once you build a list and are in view mode, you can even slice and dice those followers. So for example, if you take your Engineer in NYC list and want to see which one of those has the word Entrepreneur in their bio as well, you can dig deeper into your list.

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Another note about List functionality: you can build Lists across accounts.

Lists are great but they are really stepping stones to tons of things we want to let you do with your followers. You’ll be seeing some new action items in SocialRank over the next few weeks/months. There are many things we want to add and we will let you know as they roll out.

As always, hit us up at [email protected] if you have any questions, comments, requests, jokes, concerns – we want to hear it all!

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SocialRank’s New Look

This past week we rolled out a new look at SocialRank. We’ve redesigned the look and experience when using SocialRank. We think you’ll really like the new stuff and might even forget how it used to look and work because of the speed and usability improvements.

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The first thing you’ll notice is that going back and forth between accounts and Intel are combined and is now on top.

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List, Exports and Saved Searches are now found on the top navigation bar. We give you the ability to see the lists, exports and saved searches from all accounts in one combined view (instead of having to go into each one to grab the those results).

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Another new update is we are now using URL schemas for accessing reports. So that you can have multiple reports open at once, which is really useful.

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We’ve moved account settings and adding linked accounts on top right drop down to simplify things.

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All the changes also apply for SocialRank Teams (you can request your domain here).

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Lastly, shout out to our design and tech team (Zhanna, Michael, Ilya and Daniel) on getting this out. It’s Yuge!

As always, hit us up at [email protected] if you have any questions, comments, requests, jokes, concerns – we want to hear it all!